I. Purpose and Scope of this T&C
I/1. Organizers provide participation to the Event with the conditions set out in this T&C, and the opportunity to avail services provided there free of charge or for remuneration.
I/2. This T&C shall be valid irrespective of the purposes of the visit (eg. press, artist, VIP), the way of receiving the ticket (eg. complimentary ticket, prize), and term (one, two or three days) on all Customers. The Scope of this T&C also cover all of those persons, who are unauthorized to attend on the Event (eg. with invalid or forged ticket, wristband, or without certificate granting entry and attendance on the Event). The unauthorized attendant shall not have the Customer’s rights provided in this T&C, there are no obligations of the Organizers against them, and unauthorized attendant shall not enforce any claim against the Organizers in regards the Event or the performance of this T&C.
I/3. The previously purchased ticket granting the right to receive the wristband may be freely transferred by the Ticket Buyer, however, the Ticket Buyer shall notify the person receiving the ticket on the provisions of this T&C and its source. Transferor shall be fully liable for the consequences of failing to provide such notification. The person receiving the ticket shall ensure that the person transferring the ticket shall not reuse or resale the certification containing the individual ID. Organizers exclude their liabilities in regards all ticket purchases, which are made from other party than the Organizers or their contracted partners.
I/4. This T&C is valid for an indefinite period; the Organizers reserve the right to amend them unilaterally. In the event of an amendment, the consolidated text of the T&C incorporating the changes shall enter into force immediately upon publication on the website www.jazzpiknik.hu. During the period extending from the commencement of ticket sales to the conclusion of the Event, the Organizers may amend the T&C only for a valid reason. In the event of an amendment during this period that adversely affects the Consumer, the Consumer is entitled to withdraw from the contract in writing and without providing a reason within 10 days of the amendment’s entry into force, provided that they have not yet commenced attendance at the Event. Valid reasons for amending the T&C include, among others, changes in the legal framework or alterations in economic, financial, public health, public safety, or environmental conditions or circumstances.
II. Content of Relationship
II/1. Organizers provide the opportunity to enter the Event, to participate in programs and avail services provided in the Event’s area free of charge or for remuneration to persons with valid wristbands.
II/2. Any unauthorized participant shall not take part in the Event, unless buy a ticket on Organizers’ agent call. Otherwise the unauthorised participant has to leave the Event.
II/3. The Event shall collectively mean the programs and available services, the ticket price is irrespective of what services the Customer actually wishes or can avail. Organisers do not guarantee to Customers each performance, program, service, access to them, fitness for individual style, sound system, visual level organised by Organizers, but conducted upon the performance of intermediators. However, Organisers shall always make their best efforts to provide programs previously made available, performers and services at high level, or to replace absent performer or missing program or service with another program or service at similar quality program or service.
II/4. Within the Events,Organisers are entitled to unilaterally change the times of individual events and inform Customers immediately. The information is primarily communicated through the Event’s social media platforms, the Event’s LED displays, and, where possible, via on-site loudspeaker announcements. Due to the outdoor characteristics of the Events, in an event of severe weather conditions, the programmes or Services affected with the such weather conditions may be cancelled or may not be available. Customers shall not be entitled for any reimbursement of the ticket price in whole or in part regarding the provisions of this Clause.
III. A Conditions of Entering the Event
III/1. Entry to the Event is subject to the timeframes and conditions specified by the purchased ticket. A one-day ticket (for Thursday, Friday, or Saturday) grants admission and the right to remain at the Event from 17:00 on the day of validity until 01:00 the following day. The two-day pass grants admission and the right to remain at the Event from 17:00 until 01:00 the following day, while the three-day pass grants admission and the right to remain at the Event from 17:00 on Thursday, Friday, or Saturday until 01:00 the following day. Outside of the aforementioned timeframes, the "Children's Yard" (Gyermekudvar) area of the Event may be visited without an admission ticket on Fridays and Saturdays between 16:00 and 22:00.
III/2. Ticket may be purchased either electronically or personally at the sale points. In case of online ticket purchase, the Organizer's contracted partner shall provide the secure payment platform and determine the process of online purchase, the required data, the confirmation method and the rules of downloading and printing the tickets. Every ticket has an individual ID, Ticket Buyer is responsible to present the certificate including the individual ID related to each ticket in case of purchasing multiple e-tickets, and keep them secure to prevent unauthorized parties access to it. Customer acknowledges that the tickets are subject to submission, Organizers provide the wristband entitling entry, who is the first to submit the certificate containing the code. Organizers shall not be liable for potential abuses.
III/3. The ticket purchase may be cancelled until the payment, however, the Customer shall not have the right to withdrawal (cooling-off) pursuant to Government Decree 45/2014. (II. 26.) Section 29 (1) l). Organizers exclude the opportunity to redeem or replace the tickets, or to reimburse the ticket’s price purchased in advance in any way.
III/4. The possessor of the ticket purchased in advance is entitled to make the Organizer’s agents replace the ticket to and wristband providing entry or attendance on the Event. Customer shall at all times wear the wristband during its validity. The persons acting on behalf of Organizers at entry and leave, and continuously in the Event’s area. If Customer’s wristband is invalid, (s)he shall leave the Event’s area. The wristband shall not be transferred to anyone else. Primarily, the wristband worn on the hand is deemed valid, but in justified cases, the wristband may be worn on any limb, from where it can not be removed without damage. Damaged, re-attached, cut, opened, with diameter exceeding the hand, manipulated otherwise, etc. is invalid. Organizers do not replace damaged or lost wristbands. Organizers initiate a proceeding against ticket forgers and contributors to ticket forging.
III/5. Access to the VIP area is only permitted with a wristband that grants entry. The capacity of the VIP area is limited; therefore, in the event of full occupancy, the Organizers may restrict entry for short periods of time. Event sponsors may close off their branded platforms within the VIP area for up to two (2) hours to hold a private event with exclusive use. The right to hold a private event may apply to only one platform per day and for a maximum duration of two (2) hours.
III/6. The Event will take place even in unfavorable weather conditions. The Event will not be held if the Organizers are required by the authorities to suspend or close the Event, or if the Organizers determine that holding the Event would endanger life or physical safety.Since the ticket purchased for the Event is valid for a specific day or for all programs of the entire Event (a pass), if the program cannot take place for the reasons stated above, the Customer is not entitled to a full or partial refund of the ticket or pass price.
III/7. Upon entering the Event venue, the Consumer submits to the entry process conducted in accordance with applicable laws. To ensure the safe conduct of the Event, the Organizers reserve the right to restrict the items and equipment that may be brought onto the Event premises. Specifically, it is prohibited to bring the following onto the Event premises: narcotics; pyrotechnic devices; parasols or umbrellas; items or devices containing explosive, toxic, or flammable substances; firearms; knives with a cutting edge longer than 8 centimeters; butterfly knives; switchblades; gas sprays; saps or blackjacks; telescopic batons; metal chains longer than 50 centimeters; throwing stars; slingshots; or any other objects classified as particularly dangerous to public safety under current legislation (currently Government Decree 175/2003 (X. 28.)). Consumers may not enter the Event venue with items subject to these restrictions. Foldable camping or fishing chairs with maximum dimensions of 55x55x100 cm may be brought into the Event.
III/8. No food product, nor alcoholic beverages shall be brought into the Event’s area with the exceptions of special dietary products. Water is allowed up to 1.5 l per person. It is also prohibited to bring a commercial amount of tobacco products (more than 5 boxes of cigarettes, 3 boxes of little cigar and 5 pieces of cigars into the Event’s area.
III/9. No animals other than dogs are allowed at the Event. Dogs may be brought into the Event area on a leash, strictly at the Attendee’s own responsibility. The Attendee who brings the dog is solely liable for any damage or injury caused by the dog. The Attendee is required to clean up after their dog in all cases; failure to do so may result in the Attendee being instructed to leave the Event with their dog.
III/10. There is a storage service available within the Event area, provided by an independent third-party service provider. When using this service, the Attendee enters into a contract directly with the third-party provider, and the Organizers assume no responsibility whatsoever in connection with these services.
III/11. Around the Event’s entry, Organizers and the Municipal of Paloznak provide parking opportunities to Customers for remuneration. Customer acknowledges and accepts, that the parking order is determined and governed by Organizers’ agents. Organizers do not provide guarding in the designated parking lots, Organizers exclude their liability in regards vehicles and items left in them. The parking area is available for use each day from 3:00 p.m., and vehicles must leave the parking area by noon the following day. Failure to comply may result in the vehicle being removed by the Organizers or the Municipality of Paloznak.
III/12. Children under 14 years by the end of the event may visit the Event free of charge. They can enter and stay in the Event’s area only with an adult escorting person. Child wristband is mandatory for them and it can be obtained at the ticket office after presenting a valid photo ID.
III/13. Until the conclusion of the Event, the Organizers offer a discounted ticket known as the Young Adult ticket to young people who have not yet reached the age of 25; the discount amounts to 25% off the currently applicable daily ticket price. Upon arrival at the Event, the holder of a discounted ticket will receive the wristband granting entry only if they verify their eligibility with a photo ID. If the holder is not eligible for the “Kisfelnőtt” discount, they must pay the price difference between the discounted ticket and the ticket category applicable on-site; the wristband will be issued only after this payment is made.
III/14. For persons with disabilities, attending the Event and using the parking facilities operated by the Organizers are likewise subject to the purchase of a ticket. Possession of a parking permit for persons with reduced mobility does not exempt the holder from the requirement to purchase a parking ticket.
III/15. Organizers reserve the right to limit the number of certain ticket categories and to make the certain ticket category unavailable prior to the Event.
IV. Conditions to Attend on the Event
IV/1. Customer shall act on the Event’s area according to the general code of conduct, pursuant to the relevant laws and this T&C. Customer shall refrain from any such actions or communication, which would risk or infringe other’s rights, life or health. In the Event’s area, it is prohibited to conduct any demonstration not related to the programs organized by Organizers, without Organizers’ permit.
IV/2. Customer shall pay extra attention in the Event’s area on protecting built and natural values, in particular the buildings, monuments of Paloznak and buildings situated in the Event’s area, and shall refrain from damaging them. Customers must use dustbins to dispose of waste. Organizers notify Customers, that lighting any fire is strictly prohibited in the Event’s area.
IV/3. Visitor acknowledges, that Organizers, or upon their authorization, their contracted partners, may make audio- and video footage of the Event. Accordingly, Customer, expressly acknowledges to record his/her face, appearance and actions, and to publication in mass scenes, provided that (s)he may be named only upon his/her express consent. If Customer is deemed public person, then (s)he may be named even without his/her consent. On the publications according to the above, its creator, in regards Customer gains unlimited (in space, time and method of use), transferrable and exclusive right to use. Organizers and their contracted partners, in relation to Customer, are entitled to use and utilize the publication without restriction (in particular to promote the Event), to multiply, disclose, re-work, publish, broadcast to the public and distribute without any obligation to provide any remuneration to Customer in this regard. Customer shall separately acknowledge that Organizers record the Event and the concerts, programs, multiply and disclose the footages on image storages, repeatedly broadcast or transfer to the public otherwise, including the case when they make the Event, concerts and programs available via cable or otherwise to the public, that the members of the public may individually choose the place and date of access. the Attendee notices that a recording is being made, they may expressly object to it on site, in which case any material containing their image will be deleted immediately. The Attendee can find more detailed information on the matters set out in this section in the Privacy Notice (See Section 6 of the Privacy Notice – Rights of Data Subjects).
IV/4. Customer may make audio and video footage on the Event only for private purposes, except footages made from the performers using audio and video recorder integrated into telecommunication device or non-professional camera or video recorder. Customer is not entitled to distribute or utilize the audio or video footage in this case, neither for remuneration, nor free of charge. Audio and video footages made by the Customer shall not infringe the personal rights of others. Organizers exclude their liability for Customers’ unlawful conduct.
IV/5. In the commercial and catering units, serving alcoholic beverages to already drunk persons or persons under the age of 18 in the Event’s area is strictly prohibited. Consuming substances deemed drugs pursuant to the laws in force is prohibited in the Event’s area too, since such conduct is subject to the criminal law.
IV/6. Participants to the Event may ask for help under the whole duration of the Event from the staff members in service at designated first aid and information points. Staff members in service providing ambulance and security duties in the Event wear uniform, staff members of the moving guards or the above designated points may be alerted in the event of asking for help or the occurrence of emergency situations. Customer expressly undertakes to cooperate with the security staff, and follow their orders, particularly in case of emergency). If the Event is interrupted due to an emergency and an evacuation is ordered, the Attendee must pay attention to and follow the instructions of the Event organizers and the security personnel, and must leave the Event area as quickly as possible through the nearest emergency exit.
Any Attendee who fails to follow the instructions of the Organizers or the security personnel will be escorted out of the Event by the security staff.
IV/7. Customer acknowledges, that in the Event’s whole area, it is strictly prohibited to pursue any business, commercial or marketing activity without Organizer’s permit. Customer pursuing such activity without this permit may be banned from the Event.
V. Code of Conduct outside the Event’s area
Customer shall act and behave outside the Event’s area, during the way back and forth, according to the provisions of the relevant laws, in a civilized manner, following the general behaviour standards. Customer shall refrain from all such actions or communications, which would risk or infringe others’ life or health, in particular Customers or local residents.
VI. Liabilities, Sanctions
VI/1. The Consumer acknowledges and accepts that attendance at the Event is entirely at their own risk. The Organizer will take all reasonable measures to ensure the highest possible level of safety; however, the Organizer assumes no responsibility for any viral or bacterial infection related to the Event.
VI/2. Organizers guarantee, that Customer may enter the Event only by lawfully possessed wristband received for appropriate Ticket, stipulating that Organizers don’t guarantee how long does the entry process itself (i.e. exchange of the Ticket to wristband, and entry to the Event with the wristband) last. Since the Event is known for consisting of different events, the above warranty obviously does not cover each event, for instance that whether highly visited events may be accessed, and if yes, how long does it take, and how much can it be enjoyed, and Organizers expressly exclude to reimburse the ticket price to Customer for such reasons, or to provide posterior discount, indemnification or any kind of compensation.
VI/3. Organizers shall be liable solely for intentional breaches within their control, or which risk human life or health. Organizers, beyond the rights granted to Customers by mandatory provisions of laws, exclude their liability regarding all other damages, including damages in human life, health or personal properties. The ticket price is determined taking these limitation of liabilities into account.
VI/4. Due to procedures conducted due to damaged or lost wristbands, unauthorized business, trading or marketing activities, prohibited demonstration, controlled substances and consumables brought into the Event’s area, making of prohibited audio or video footages, and all other cases specified in this T&C, Customer shall not issue any request or claim against Organizers. Organizers do not take care of the disposal and custody of pets, objects and consumables prohibited to bring into the Event’s area.
VI/5. If Customer provides false or incorrect data to Organizers or their contracted partners either in writing or orally, Organizers exclude their liabilities for damages arising from such communications, however, Organizers may claim the damages arising in this regards against Customer providing false or incorrect data.
VI/6. Consumers expressly acknowledge that Products and Services may also be purchased in connection with the Events that are provided by other Contracted Partners and not by Organizers. In such cases, the contract is concluded directly between the Consumer and the Contracted Partner, and the rights and obligations arising from the legal relationship apply solely to the Consumer and the Contracted Partner. Consumers expressly acknowledge that they may not make any claim against Organizers with regard to such Products and Services or in connection with the contract for such Products and Services. Organizers also state generally that it does not bear any liability in connection with Products and Services provided by Contracted Partners. Consumers may use Services and Products provided by Contracted Partners solely at their own risk. Organizers does not assume any liability for damage arising from or suffered in connection with purchasing or use of Services and Products provided by Contracted Partners.
VI/7. Customer shall be fully liable (pursuant to the Civil and Penal laws) for any damages caused by them or by the persons within their control to Organizers or Organizers’ contracted partners, other Customers or any third parties.
VI/8. In the event of Organizers’ lawfully exercised right to terminate the Agreement, Customer is not entitled to submit any claim or request against Organizers.
VI/9. Organizers exclude their liability for such damages, that are caused by Customer or other persons within his/her control to another Customer, third party or persons within their interest.
VI/10. If Customer breaches any of his/her obligation or prohibition provided by this T&C, Organizers are entitled to exercise their right to terminate the Agreement without notice. In such event, Organizers invalidate Customer’s ticket/wristband, and Customer shall not enter the Event, or shall leave it.
VI/11. The unauthorized participant shall be deemed Customer in regards the liability clauses provided by this T&C.
VI/12. If either Organizers or Customer are unable to fulfil any of their obligation related to the Event in whole or in part, any of its program or service, due to an unexpected circumstance beyond their control that prevents the fulfilment of their obligations (force majeure – eg. war, terror attack or threat, natural disaster, epidemic, traffic disorders, administrative order), then the affected person shall not be liable for any loss or damages arising from such an event.
VII. Miscellaneous
VII/1. All information, materials, trademarks, logos published by Organizers on their website, in the press or other platforms to promote the Event are the sole properties of Organizers or their contracted partners. These marks are subject to copyrights or intellectual property rights, and shall not be used, copies or distributed without the written consent of Organizers or their contracted partners.
VII/2. If Organizers ask for Customer’s opinions, ideas or notes regarding the Event, then Organizers may obtain unrestricted and exclusive user rights on them without Customer’s any further statements.
VII/3. The Organizers are entitled to engage any number of auxiliaries, including subcontractors, agents, or other service providers, for the organization and execution of the Event.
VII/4. With respect to matters regarding this T&C, the relationship established between Organizers and Customer, the provisions of the Hungarian laws shall apply.
VII/5. In case of any disputes arising regarding this T&C, the services provided by Organizers or the Event, provided that the jurisdiction of the Pest Central District Court, the Budapest Superior Court or Budapest Area Superior Court can not be determined pursuant to the general provisions of the Hungarian Civil Procedure Code (Pp.), Organizers appoint the exclusive jurisdiction of Buda Central District Court or Székesfehérvár Superior Court depending on Customer’s competence.
VII/6. The Section titles of this T&C (I.-VII.) serve only easier overview purposes, and shall not be the basis of interpretation.
VII/7. The Privacy Policy is an Annex to this T&C independently available to anyone on the www.jazzpiknik.hu website.
Budapest, 1st September 2026.
