Previously purchased tickets are automatically converted to vouchers


Use of voucher

Your purchased ticket can be used automatically as a voucher. If you choose this solution, you have nothing more to do. Let’s say you have a daily ticket that you bought for 11,490 HUF. The next time you buy a ticket from us, you can redeem the voucher at the payment and thus, according to the example, the amount to be paid will be reduced by HUF 11,490. If the new product is more expensive than the value of the voucher, you can pay the remaining amount with a bank card or OTP or MKB SZÉP card. The voucher can only be used for one purchase. If the new product is cheaper than the value of the voucher, the full amount of the voucher will still be redeemed. The voucher code that you must enter at redemption is a code consisting of the letters and numbers on the voucher of your previously purchased ticket, located below the QR / line code. The voucher can be used in the webshop until 31.12.2021, it can be redeemed for any product.



If you know for sure that you do not want to take part in any of the next two Paloznak Jazz Pikniks, you can also get a refund. We’re so sorry you decided that. We would liketo draw your attention to the fact that we have exchanged your ticket for a voucher, which you can even give as a gift or use until 31 December 2021 in our webshop. If you still choose to request a refund, you can notify us by filling out the form below, which will be available until 31 December 2020. Refunds will be made no later than 90 days after the claim is submitted.